Who we are
Numa Group is a New Zealand-based remote operations agency delivering high-quality virtual assistance, backend support, and call centre services to businesses worldwide. We exist for entrepreneurs, founders, and fast-moving teams who need reliable, professional support behind the scenes — without the overhead, without the chaos.
Our clients don’t hire individuals. They hire outcomes, systems, and standards — powered by trained professionals and secured by our in-house data infrastructure: NUMA Vault | Coming Soon
The NUMA Story
Numa Group began as a bold solution to a common problem: businesses were drowning in tasks but starving for structure. We saw the gap — and we built the bridge.
“NUMA” is more than a brand. It represents our founding values:
N — Navigation: Helping clients move forward with confidence
U — Utility: Focused, useful service that solves real problems
M — Mana: Operating with integrity, strength, and respect
A — Assurance: Delivering consistent, high-quality results
We’re building more than just a service company — we’re building trust.
What We Do
📗 Virtual Assistance
From inbox management and calendar coordination to task handling and reporting — we support your day-to-day, so you can focus on the bigger picture.
📄 Backend Support
Our backend teams manage your operations, workflows, and support systems to create consistency, structure, and clarity in your business.
☎️ Call Centre Services
Inbound, outbound, and overflow support tailored to your brand voice — with full escalation protocols and human-first delivery.
🔐 NUMA Vault (Secure Data Infrastructure) - COMING SOON!
All client data is secured internally through NUMA Vault: our proprietary system for encrypted storage, access control, and confidential handling.
How We Work
NZ-led, globally capable: Our leadership and operations are New Zealand based.
In-house only: We do not outsource to unknown freelancers. Every team member is vetted, trained, and held to Numa’s standard.
Systemised delivery: We use fixed pricing, structured SOPs, NDA’s and modern tools to ensure seamless support.
Even while scaling, we keep things simple, secure, and personal.
Ko te pae tawhiti whāia kia tata, ko te pae tata whakamaua kia tīna
Pursue the distant horizons, and cherish those you attain.
Leadership With Vision | Our Mission & Social Investment
This company was built by someone who understands what it means to build quietly, purposefully, and with backbone. Numa exists to help businesses grow without burnout — with systems that bring clarity, confidence, and calm.
We believe professionalism can still feel human.
Numa Group is more than a business. It’s a model of what modern, values-driven support should look like. Our mission is to:
Raise the standard of remote service delivery
Create economic opportunity through skill development
Champion secure, culturally-aware business practices
Through our Social Investment Framework, we reinvest time and talent into people-first solutions — while preparing to scale our impact globally.
Ready to Meet Your Support Team?
Let’s build something powerful behind the scenes.